Terms of Service

All manufactures trade names/logos are for reference use only and are in no way connected to our products. All logos, pictures, names, and brands are registered by their respective owners Please note that we reserve the right to decline purchases at any time for any reason at our discretion.
 

DIAMOND WOOD SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST REVENUES, LOST PROFITS, RENTAL OF REPLACEMENT EQUIPMENT, DOWNTIME, DAMAGE TO PROPERTY, AND THIRD-PARTY CLAIMS, ARISING OUT OF ANY THEORY OF RECOVERY, INCLUDING WARRANTY, CONTRACT, STATUTORY OR TORT. NOTWITHSTANDING THE TERM OF ANY WARRANTY OR ANY WARRANTY IMPLIED BY LAW, OR IN THE EVENT THAT ANY WARRANTY FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL TECH ARMOR’S ENTIRE LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES/PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND PROVINCE TO PROVINCE.

 

LIMITATION OF LIABILITY:  In no event shall Diamond Wood or its authorized retailers be liable to you or any third party for any indirect, incidental, consequential, special or exemplary damages arising out of the use of the Product, including, without limitation, property damage, loss of value of the Product or any third party products that are used in or with the Product, or loss of use of the Product or any third party products that are used in or with the Product.

 

TEMPERED GLASS SCREEN PROTECTORS: Every Tech Armor Tempered Glass Screen Protector comes with a Lifetime Replacement Guarantee, for the device for which it was originally purchased. We will replace the product for half the suggested retail price. In order to qualify for a replacement at discounted price, you must present either the old screen protector or the original receipt. Replacement is only for exact product originally purchased, no substitutions will be allowed for different product models. The Tempered Glass Screen Protectors we offer are a high-quality, strengthened glass intended to help prevent damage to your device, but they are not indestructible. Replacement Guarantee covers the Tempered Glass Screen Protector only, it does not cover the device. Tech Armor will not, under any circumstances, cover the replacement or cost of any electronic device. We also reserve the right to make exceptions on a case by case basis.

Exchange Policy

Diamond Wood offers a 14-day exchange policy from time of product receipt for products purchased online and from Tech Armor locations. The items purchased must be in new, resalable condition with original packaging. Customer is responsible for shipping costs, both of return product and exchange product.  We also reserve the right to make exceptions on a case by case basis.
Products purchased at retail locations other than Tech Armor locations are subject to return policy of location of purchase.

Privacy Policy

Your privacy is important to us. The information provided will only be used for products and services related to your engagement with our company via our website, email, social media or advertising that you responded to and brought you to our website or one of our social media platforms. At any time you can request to be removed from our email list or can unsubscribe from any of our social media platforms. Please don’t hesitate to contact us if you have any questions regarding our privacy policy.

1. Visitor Analytics

Visitor Analytics is a simple website analytics service which measures the traffic on our website and website visitors' general details. We collect statistics like which pages visitors visit and when, where they are approximately located, where they land first or if they are coming from a specific referral, to make our website visitors' experience better .

As a website operator using Visitor Analytics, we process information about our visitors' device type and screen size/resolution, approximate location, browser, OS, IPs, page visits, bounce rate, conversions, conversion funnels, average sessions per visitor, average pages per session, average session duration, time spent on the website and preferably visited content on the website. All this data is pseudonymized and Visitor Analytics will not use the collected data to identify individual users or to match the data with additional information on an individual user.

We do not use cookies to collect this data. Instead, we use the so-called fingerprinting technology that does not require placing any cookies, files or technology on your device. Fingerprinting relies on your device’s technical attributes and combines them to identify your device as a unique device and allow for reliable analytics.
 

2. Visitor Recordings

Visitor Recordings is an additional feature to Visitor Analytics (described above) in the form of a simple website replay tool that records in statistics where our website visitors scrolled to and what they clicked on our website. We can see this information in playbacks and so called “heatmaps”. Collecting these statistics helps us to make our website more user-friendly as well as to reproduce and fix technical errors.

Basically, as a website operator using Visitor Recordings, we are using a snippet of tracking code to collect data about our visitors’ journey on our websites, which subpages they visit, what they clicked on, where they moved their mouse cursor to and where they scrolled. All this data is pseudonymized and Visitor Analytics will not use the collected data to identify individual users or to match it with additional information on an individual user.

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Copyright Diamond Wood 2020

1450 Ala Moana Blvd #5509

Honolulu, HI 96814

(808) 351-9822